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Frequently Asked Questions

Get answers to your most frequently asked questions

FREQUENTLY ASKED
QUESTIONS

General Questions

Our advisory number is 042-111-265-677.

You can reach us via email info@diamondpaints.com or you can book an appointment.

Visit our store locator page and find our dealers located near you.

Visit our page to download shade cards.

Please find your nearest retailer in our store locator page and choose the most convenient option. You can also buy Diamond Paints online and get our products delivered at your doorstep.

Click on the following YouTube link for instructions/guidance on how to order online Diamond Paints products through our website.
Youtube Link

Mir Shoaib Ahmed is the CEO of Diamond Paints. For more information, visit our page Message from the CEO.

Yes, Diamond Paints manufactures their own products; our factory is located in Sundar Industrial Estate, Lahore. To view our factory, visit Youtube Link. We make our own resin plant Message from the CEO.

Yes, our certifications are a testament to our commitment towards providing the very best to our customers and employees.
  • ISO 9001: 2015 (Quality Management System)
  • ISO 14001:2015 (Environment Management System)
  • OHSAS-18001/2007 (Occupational Health and Safety Management System)

Browse our exterior paints and place your order according to your taste.

Browse our interior paints and place your order according to your taste.
Painting Tips and Solutions

Use Diamond Paints’ paint calculator to get an estimate on how much paint you need to buy for each project.

Explore our page to get advice on how to make your DIY project a smashing and colourful success.
Visit DIY for painting tips and tricks.

Watch our expert paint series to seek help for your DIY projects
Visit DIY.
Questions for Paint Colour

For free colour schemes, you can reach us via email info@diamondpaints.com or Book An Appointment

For free colour schemes, you can reach us via email info@diamondpaints.com or Book An Appointment

Explore thousands of colour combinations without lifting a brush and see how different colour palettes can bring your room to life using Diamond Colormatic Machine. For more information, visit our page DCM

Our DCM is available in these Cities―Islamabad, Lahore, Karachi, Bahawalpur, Sialkot, Qalandarabad, Faisalabad, Kharian, Parrianwali, Gujranwala, Dadial (A.J.K), Sahiwal, Gilgit, Hyderabad, Mian Channu, Quetta and Rahim Yar Khan.

For detailed information on water-based and oil-based paints, watch our expert paint series Youtube Link

Visit Popular Color to explore our trendiest, bestselling and most popular paint colours from different colour families.

Seek colour selection advice from our experts and gain colourful insights to create your perfect space. Visit Color Advice

You can visit Color Advice for the perfect color advice.

Visit our product page and explore different finishes.
Website Questions

On-screen and printer colour representation may vary from actual paint colours due to differences in monitor calibrations and printer variations.

Yes, you can connect with us live.

Just email us at info@diamondpaints.com or Book An Appointment through our portal and send your query; our staff will be obliged to help you.

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Online Store, Shipping and Tracking Questions

For queries regarding bulk orders contact our representative Mir Huzaifa Ahmed at Huzaifa Ahmed

We ship in bulk orders only. For more information, contact our representative Mir Huzaifa Ahmed at Huzaifa Ahmed

That depends on your location, you can reach us via email info@diamondpaints.com; our representative will get in touch with you. You can also contact us on 042-111-265-677

We do not offer product returns, however, you can reach us via email info@diamondpaints.com; and our representative will contact you. You can also reach us on 042-111-265-677

Once you place your order, you cannot cancel or change it.

You can visit our store locator page to find our stores nearest to you.

We would love to have you join our family of retailers and dealers. For more information on how to join, visit Become a Dealer of a Diamond Paints.

Yes, you can reach us via email info@diamondpaints.com . and our representative will contact you for assistance. Also you can directly call us 042-111-265-677